Our innovative support program has been designed to provide the highest quality of software support while incorporating a level of flexibility not available in most standard support plans. Support charges are separated into two categories, annual maintenance and support credits. This 'flexibility component' ensures that each customer has the ability to make decisions that will provide the best utilization of their support investment while also maintaining an unprecedented level of control over long-term support costs.

Absolute provides the services listed below as part of its BBBi Support agreement.

• Standard support hours are Monday thru Friday 9am to 5pm PST.
• After hours support is available.
• Telephone Support Request Line: 888-270-3012
• Software Updates: Supported customers are eligible to receive software updates. Updates include problem corrections and/or product enhancements.
• Activity and Quarterly Statements outlining all activity.
• Email Support at support@absolute-tech.com